On Friday, November 18th, Cobalt Credit Union kicked off our 76th Annual Member’s Meeting with heavy appetizers and a fun door raffle with various prizes. We had quite a few members in attendance this year as if the pandemic were behind us. However, we still feel its lingering effects and new challenges our members face with the unprecedented economic environment. Despite these challenges, Cobalt thrived and supported our 114,000 members during the past year.
We are committed to being our members’ trusted financial partners and are passionate about supporting them through their many stages of life. The credit union processed more than 13,000 car loans, 200 home loans, and 2,000 personal loans and lines of credit. We continued to be here for our members when they needed us most. We also continued to see high levels of transaction volume in our branches, contact center, and digital banking channels, with 850,000 transactions, 125,000 inbound calls, and 3,000 new users through our video banking channels. A record-breaking year!
Cobalt is well-positioned for the coming year. We are incredibly excited about our new product offerings, such as our Prime Money Market Savings Account, which was just launched in November. Please visit our website to learn more about our products and services available to our members.
To better serve our members, we are also excited to report that as we continue to develop and grow our staff, to build and grow our relationships with our members continually. Next year we have solutions that are highly focused on an individual basis, ensuring we truly support our members throughout their lives.
The SAC Foundation, Cobalt’s charitable arm, was also successful this year! The Foundation continued its efforts to teach financial literacy and support to our military community through many contributions, fundraisers, donations, and hosting events. To support or learn more, visit the SAC Foundation website.
Thank you to all the employees who worked hard to make the annual meeting a success and to all that attended the meeting in person or virtually. And to all our members of Cobalt Credit Union, a simple ‘thank you’ is not enough to express our appreciation and gratitude. That’s why we always aspire to develop and grow constantly to gain your trust and, ultimately, your membership.
